Saturday, September 18, 2010

Job Opening For Sr.Technical Support Officer In Gravity Services & Solutions.


September 18th, 2010

Gravity-Services-&-SolutionExperience: 0-1 years

Job Title: Sr.Technical Support Officer

Location: Noida

Education: 10+2,UG-Any-Graduation

Salary:1.60 – 3.00 lacs

Name of the Company: Gravity Services & Solutions

No. Of  Openings - 1000

Reference ID: STSO-Freshersplanet

Job Description:

Strong oral and written communication skills which includes (Fluency & Coherence, Grammatical ability, Pronunciation and Accent, Interactive Communication, Lexical Resource)

Basic Desktop and computer knowledge. Understanding of ISP/Networking concepts for TSO (Technical Support Officer position is a must.

Possess good organizational and time management skills

Display strong initiative in resolving issues of customers

Exhibit strong teamwork

Must be capable of demonstrating problem solving skills

Attentive listener

Ability to use common courtesies

Confident while communicating

Should be above 18 years & below 40 years of age

Graduate in any Stream

Undergraduate are also welcome (pursuing graduation through correspondence)

Should be comfortable working in night shifts i.e. 24×7x365 environment

Desired Profile:

Responsible for giving customer support on telephone.

TSO – US process – ISP based Technical troubleshooting

CSE – US process – customer service & Collections

CSE – UK process – customer service

About the company:

Gravity services & solutions is a domestic Business Process Outsourcing (BPO) company with proven expertise in handling Outsourced Sales & marketing, flexi Staffing and other outsourced business processes for leading organizations.  The group has evolved over the last 2 years to establish itself as preferred partner for leading Corporate providing efficient and effective services.

Address:

Gravity Services & Solutions

290, sant Nagar, East Of Kailash,

New Delhi- 110065

Phone.No:9312506206

Email Id: gravitysns@gmail.com

Note: Resumes without the Reference Id will be rejected.


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